RealConnect for Office 365 and Skype for Business Online Meeting Options

September 6th, 2017 | Tags: ,

For folks that are either trialing RealConnect for Office 365 or have purchased this solution from Polycom they may already be aware that this solution leverages a new scheduling service from Microsoft – referred to as “Modern Scheduling”. This can only be utilized via an updated Skype for Business add-in which is shipped as a part of Office 2016 Click-to-Run.

For those that are not already aware Click-to-Run or C2R is a distribution model, in this case leveraged by Office, whereby updates are streamed to a Windows Desktop. This allows Microsoft to deliver features and fixes on a more regular basis and is the default installation package for Office 365 subscribers. Microsoft have previously announced that from 2020 this will be the only way to connect to Office 365 services. There’s also a simple way for existing MSI-based installations to be converted to C2R, or create an offline installer for Office 2016 C2R here

With the background on this out of the way there are some other items to be aware of, specifically that when Modern Scheduling shipped some of the existing Skype for Business Meeting Options did not function as they did previously. Some of these impacted that ability to seamlessly bring a VTC into a Skype for Business Online Meeting without manual admittance or presenter promotion via an in-meeting organizational Skype for Business client. Let’s address these one at a time:

  1. The ability to schedule a Skype for Business meeting and set everyone to bypass the lobby (including VTCs) has been fixed in Office 2016 C2R 16.0.8431.2022
  2. For those that also want a VTC to have the ability to present content (without promotion to presenter), the option below will need:

a) Office 2016 C2R 16.0.8320.2145 and

b) To ensure their Skype for Business Online Meeting Configuration is updated as per below, for this to be executed you need to be a Global Administrator:

For more information on Office 2016 C2R mainstream supported versions this is published here, whilst Insider information is published here