Q. What happens when you use a CX300 aka "Oak" device with OCS 2007 R1?

March 17th, 2010 | Tags: , , , ,

The CX300 is a fantastic device which enhances upon the functionality delivered by the USB “Catalina” device, specifically by extending the hard buttons available (numerical keys, call transfer, on-hold etc.) However I have many a time broached the question “Will this work with OCS R1?”, without a consistent answer.

Jason Tuck, Program Manager, Microsoft – “This device requires OCS 2007 R2 QFE2 or later to function.”

Polycom – “Yes, it should…”

So I decided to take the matter into my own hands…

Scenario 1. OCS 2007 R1 with Office Communicator 2007 R1 – result, Communicator crashes post install (it is not looking good!)

Scenario 2. OCS 2007 R2 with Office Communicator 2007 R2 (unsupported configuration) – result, Communicator does not crash, however the CX300 reports “Please upgrade Office Communicator”

Therefore the answer…!

Adam Jacobs, I’m a UC Blog – “It does not work, please see Jason’s advice above!”