Archive for January, 2011
The IT folks at my workplace migrated another batch of users over to Communications Server, in favour of “Enterprise Voice”. These 60 Nortel TDM handsets were previously enabled for “Remote Call Control”, which have now been replaced with “Oak” devices – £100 cheaper than the previous TDM model and a lot easier to use/manage! Check out our handset […]
Client-side updates Lync Attendee (system-level install) – KB2467760 – download Lync Attendee (user-level install) – KB2467762 – download Lync 2010 (Communicator) – KB2467763 – download x86 / download x64 Group Chat – KB2467765 – download Server-side updates Lync Server 2010 – KB2493736 – download Group Chat Admin – KB2467764 – download
Taken from Microsoft Download Centre: This poster shows each workload in Lync Server 2010, describing relationships, dependencies, the servers that initiate connections, and certificate requirements. Relationships between Microsoft Lync 2010 communications software, Microsoft Lync 2010 Phone Edition, Microsoft Office Live Meeting 2007, Microsoft Lync Web App, and other communications software are also described. SIP and […]
With Unified Communications adoption ramping up and businesses realising end-user benefits, attention is now starting to turn towards additional UC related platform benefits, specifically business process optimisation via the integration of voice and application systems. The video demo below illustrates eCommerce/Contact Centre agent integration delivered via Lync Server 2010 – pretty impressive!
In case you missed it the Microsoft Lync product group released a Lync Server 2010 version of their offline IT pro documentation – essentially this is the bulk of their Lync related content available here on TechNet. If you are planning, deploying or administrating Lync you really really want to have a copy close at hand – at […]
A Communicator bugbear of mine (experienced with Communications Server 2007), was the inability to click-to-call via non-UC enabled applications – for the most part , I am referring to the web. Copy and paste was the story of my life (usually this also meant deleting 0’s and adding +’s for e.164 compatibility), my desperation even lead […]